![]() ![]() We needed to learn how to create healthy dialogue that did not include insults, sarcasm, and shutting down when things got tough. Something had to change and, though we didn’t know it at the time, that “something” was how we communicated. This family member and I had been in constant conflict for quite a while, and despite having weekly sessions with this therapist, we were still highly combative when we spoke to one another. I’ll buy this.” I actually purchased it per the suggestion of a family therapist I had been seeing with a close family member. Moment of truth: I did not simply stumble across this book in a bookstore and think to myself, “I could use some improvement in my communication. And the best part is they don’t write like researchers the writing style is simple and effective, as if a friend was giving you advice. The book is written by a group of researchers who have spent years studying communication styles, and taking notes on people who communicate extremely well and what they do right. what not to do” which makes it very easy to understand. There are several specifications of “what to do vs. It offers tips for the beginning, middle, and end of your tough conversations troubleshooting for when your conversation partner doesn’t respond well and plenty of examples of how the techniques can be used in real life. In their book, Crucial Conversations, authors Patterson, Grenny, McMillan & Switzler define a crucial conversation as one where 1) emotions run strong, 2) opinions vary, and 3) stakes are high (or the outcome has a big impact).Ĭrucial Conversations presents practical and helpful ways to navigate these crucial conversations. It might be politics, it might be money, it might be discussions about the future or the past. In addition, we also each have a few topics of conversation that make us uncomfortable or nervous. We all have certain people who we either struggle to communicate with (think: your teenager), or certain people with whom we often discuss very serious, sensitive subjects (think: your spouse, your business partner, etc.). ![]() When you think of crucial conversations, what comes to mind? Is it a certain person, such as a boss or a significant other? Is it a certain topic, like raising your kids or managing finances? ![]()
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